When your Philips Dynalite system is playing up it's likely going to be a hardware issue of some sort. Programming never just changes. When you need your system fixed it's best to contact an experienced Philips Dynalite Dealer in your area, but we've listed some things you or your electrician can try to get things working again.
Disconnect 3rd party devices
Is your Dynalite system connected to any other system? Quite often Dynalite is connected to one or more audio visual systems, or maybe security system. Quite often we see a failure or loss of power on the 3rd party system affect the communications bus of the Dynalite system, which means when you push a button or set off a sensor, absolutely nothing happens. This type of issue can cripple a Dynalite network, and always worth checking first.
Low voltage on Dynet bus
Low voltage on the Dynet bus may cause control issues. You may experience some keypads or sensors working and others not, or sporadically. You may find some keypads with lights on the front, and still unable to control your Dynalite system. Check the DC voltage between 12V (Orange) and Ground (Green) pairs. If you read anything under 10V, you may have a voltage problem. If the problem has only recently started happening, you need to be trying to work out why. Maybe a power supply is faulty? Or the 12V supply on some of your controllers are progressively degrading. You may add another 12-15V DC supply to your Dynet bus. This may resolve DC supply problems. If you still have issues after this, you may need to look for cable shorting issues.
Dynet cable short
Dynet cable short or other issues are a common factor in Dynalite system issues. You may read low voltage, or some keypads may work and some not. You need to try to find a short or other cable issue. The best place to start looking is on the load controller connections, these are easy to access. Then you may look at the connections on your keypads. The Dynet bus is usually run from keypad to keypad so if you have an issue half way down your Dynet line then you can guess where your cabling issue may be.
240v short on light circuit
Quite often we get called in to look at a situation where a breaker connected to a Dynalite controller keeps tripping. More often than not the issue is with one of the light circuits attached to that controller. The best way to resolve is to remove the active lines out one at a time and attempt to energise the controller as you remove each one. When the breaker remains up you know you've found your faulty circuit.
Do you have somewhere between 4 and 12 light circuits just simply not working? You may have a Dynalite controller issue. Check all breakers are on. If still no better try resetting controllers. Hold the service button down on a controller for 4 or more seconds to reset controllers. Any better? If not look for the service light. You may find one light not flashing. If it's powered, and no service light it may have a critical fault. Contact a Dynalite repairer like Control Co to assist you with a replacement.
Same symptoms as above, but controller looks fine, service light flashes, or maybe some lights are on, but you simply have no control of lights attached to that controller. The EPROM chip inside may be faulty. Contact a service agent for assistance.
You may just have one keypad that doesn't light up or doesn't work. Check the Dynet cable on it's back. If you measure 12V between orange and green, and connections look ok, you may just have a faulty keypad. Contact a Dynalite repaired (like us) and we can supply a replacement keypad. It will need reprogramming so it's best we come onsite.
Sometimes there's just something else creating an issue, but we can help you resolve the issue guaranteed. We service Brisbane, Gold Coast and Sunshine Coasts.